Fall 2026

ENGL 2311-71

Technical & Business Writing

Course Information

Department
GEDS
Instructor
Galloway, Chelsey
Description
Intensive study of and practice in professional settings. Focus on the types of documents necessary to make decisions and take action on the job, such as proposals, reports, instructions, policies and procedures, email messages, letters, and descriptions of products and services. Practice individual and collaborative processes involved in the creation of ethical and efficient documents.
Last Updated
Tuesday, August 25, 2026 9:01 AM
Course Syllabus
Published Structured Syllabus

ENGL 2311-71

Technical & Business Writing
Term
Fall 2026
Instructor
Galloway, Chelsey
Department
GEDS

Instructor Information

Instructor: Chelsey Galloway


Email: daigleca1@lamarpa.edu


Phone: (409)984-6321


Office Hours: Monday/Wednesday 8:30 am - 11:30 am & 1:30 pm - 2:30 pm; Tuesday/Thursday 11:00 am - 12:00 pm & 2 - 2:30 pm; Friday 8:30 am - 12:30 pm

*Appointments are recommended because I am often serving on committees and in meetings during my office hours, and I am available for appointments outside of these times as well.


Additional Contact Information: Email is the best method to reach me!

Course Description

Intensive study of and practice in professional settings. Focus on the types of documents necessary to make decisions and take action on the job, such as proposals, reports, instructions, policies and procedures, email messages, letters, and descriptions of products and services. Practice individual and collaborative processes involved in the creation of ethical and efficient documents.

Required Textbook & Materials

None; All materials will be provided through Blackboard.

Textbook Purchasing Statement

Textbook Purchasing Statement: A student attending Lamar State College Port Arthur is not under any obligation to purchase a textbook from the college-affiliated bookstore. The same textbook may also be available from an independent retailer, including an online retailer.

Additional Materials/Resources

  • Consistent access to a computer (not just a cellphone) with internet. 
  • Sufficient familiarity with Blackboard. 
  • General understanding of Microsoft Office 365 (through MyLSCPA), especially Outlook and Word.


Pre-requisites/Co-requisites

TSIA2 complete in English, Language Arts, and Reading

Learning Outcomes

Upon successful completion of this course, students will: 


  • Recognize, analyze, and accommodate diverse audiences.
  • Produce documents appropriate to audience, purpose, and genre.
  • Analyze the ethical responsibilities involved in technical communication.
  • Locate, evaluate, and incorporate pertinent information.
  • Develop verbal, visual, and multimedia materials as necessary, in individual and/or collaborative projects, as appropriate.
  • Edit for appropriate style, including attention to word choice, sentence structure, punctuation, and spelling.
  • Design and test documents for easy reading and navigation.


Program Student Learning Outcomes

* Communication skills: Students will demonstrate effective written, oral and/or visual communication. 

* Critical Thinking Skills: Students will engage in creative and/or innovative thinking, and/or inquiry, analysis, evaluation, synthesis of information, organizing concepts and constructing solutions. 

* Teamwork: Students will demonstrate the ability to work effectively with others to support a shared purpose or goal and consider different points of view. 

* Personal Responsibility: Students will demonstrate the ability to connect choices, actions and consequences to ethical decision-making.

Lecture Topics Outline

  • Audience Analysis
  • Document Design
  • Writing Instructions
  • Writing Resumes and Cover Letters
  • Writing Emails and Letters
  • Proposals and Reports
  • Policies and Procedures
  • Collaborative Writing
  • Process Analysis
  • Verbal, Visual, and Multimedia Communication
  • Editing and Revising
  • Grammar Review


Major Assignments Schedule

Please note that the schedule is subject to change, with notice.


Week 1: **Welcome to the Course** & Introduction to Technical Writing 

Week 2: Audience Analysis 

Week 3: Document Design 

Week 4: Writing Instructions 

Week 5: Grammar Review 

Week 6: Writing Resumes and Cover Letters 

Week 7: Peer Review (Resumes and Cover Letters) 

Week 8: Writing Emails and Letters 

Week 9: Reports 

Week 10: Policies and Procedures 

Week 11: Verbal, Visual, and Multimedia Communication 

Week 12: Process Analysis Essay 

Week 13: Editing and Revising/ Peer Review (Process Analysis) 

Week 14: Technical Writing Recap/ Thanksgiving Break 

Week 15: Final Review 

Week 16: Final Exam  

Final Exam Date

December 07, 2026

Grading Scale

90 – 100 A 80 – 89 B 70 – 79 C 60 – 69 D 0 – 59 F 


Determination of Final Grade

Final grades will be calculated according to the following criteria:


+ Attendance/Participation--5%


+ Weekly Assignments/Tasks--75%


+ Essay Writing/Process Analysis--15%


+ Final Exam--5%


= Final Grade-- 100%


Instructor Policies

  • All assignments for this class will be available through Blackboard, and all grades will be displayed in the Bb Gradebook. 
  • You must go through the course's Learning Modules/Units and Content Folders to access your assignments-- NOT through Gradebook or your Blackboard Activity pages.
  • Assignments will vary in form: reading exercises, writing exercises, quizzes, and academic essays.
  • You will be asked to demonstrate your reading and writing skills in various ways in this class, but I will do my best to provide specific instructions and examples for assignments, as needed. 
  • Revise/Resubmit policy: for most assignments, you will be allowed to Revise (aka edit/fix) the first attempt and Resubmit it as a second attempt in order to earn a higher grade, and some assignments will require that you Revise and Resubmit the assignment before you can move on to the next assignment. 
  • Grades for submitted assignments will be submitted in a timely manner; please understand that English is not a "simple" subject to grade, and it may take more time for grades to be returned to you due to the nature of our content. 
  • Due Dates will be set in Blackboard as needed on assignments, and an automatic 0 grade will be issued for any work that is submitted after the due date.
  • Contacting me should be done through LSCPA email (Outlook), NOT through Blackboard messages. 


Attendance Policy

Your Attendance/Participation will be determined by your physical presence during class meetings and/or access to the course Blackboard and timely submission of all assignments. 

Additional Information

I hope that my students know that I am on their team, always, and that I will work hard to ensure their success in my classes. Communication is key, and what better way to work on communication skills than by taking an English class? I hope that the skills you learn in my class will help you in your future classes and career paths.  

MyLSCPA

Be sure to check your campus email and Course Homepage using MyLSCPA campus web portal. You can also access your grades, transcripts, academic advisors, degree progress, and other services through MyLSCPA.

Academic Honesty

Academic honesty is expected from all students, and dishonesty in any form will not be tolerated. Please consult the LSCPA policies (Academic Dishonesty section in the Student Handbook) for consequences of academic dishonesty.

ADA Considerations

The Americans with Disabilities Act (ADA) is a federal anti-discrimination statute that provides comprehensive civil rights for persons with disabilities. Among other things, this legislation requires that all students with disabilities be guaranteed a learning environment that provides for reasonable accommodation of their disabilities. If you believe you have a disability requiring an accommodation, please contact the Accessibility Services Coordinator, Room 119, in the Ruby Fuller Building. The phone number is (409) 984-6241.

Facility Policies

No food or tobacco products are allowed in the classroom. Only students enrolled in the course are allowed in the classroom, except by special instructor permission. Use of electronic devices is prohibited.

HB 2504

This syllabus is part of LSCPA's efforts to comply with Texas House Bill 2504.

Mandatory Reporting of Child Abuse and Neglect

As per Texas law and LSCPA policy, all LSCPA employees, including faculty, are required to report allegations or disclosures of child abuse or neglect to the designated authorities, which may include a local or state law enforcement agency or the Texas Department of Family Protective Services. For more information about mandatory reporting requirements, see LSCPA's Policy and Procedure Manual.

Title IX and Sexual Misconduct

LSCPA is committed to establishing and maintaining an environment that is free from all forms of sex discrimination, including sexual harassment, sexual violence, and other forms of sexual misconduct. All LSCPA employees, including faculty, have the responsibility to report disclosures of sexual misconduct, including sexual harassment, sexual assault (including rape and acquaintance rape), domestic violence, dating violence, relationship violence, or stalking, to LSCPA's Title IX Coordinator, whose role is to coordinate the college's response to sexual misconduct. For more information about Title IX protections, faculty reporting responsibilities, options for confidential reporting, and the resources available for support visit LSCPA's Title IX website.

Grievance / Complaint / Concern

If you have a grievance, complaint, or concern about this course that has not been resolved through discussion with the Instructor, please consult the Department Chair.