Unit 1+2
Understanding the Food and Beverage Industry
History and Evolution
Trends and Customer Preferences
Restaurant Concepts-Operational Models
Menus-Types, Layout and Design
Branding
Unit 3+4
Menus: Planning, Creation, Costing, Psychology, Pricing
Food Trends
Dietary Considerations
Unit 5+6
Inventory Management and Monitoring and Tracking
Ordering Systems and Procedures
Receiving and Storing
Managing Food Costs/Waste Reduction
Vendor and Supplier Management
Profitability
Unit 7+8
Employee Management
Hiring and Training Systems and Practices
Monitoring and Measuring Productivity
Performance Reviews
Maintaining Employee Motivation and Standards
Unit 9+10
Ethics and Leadership
Theft, Misconduct and Discipline Procedures
Alchohol Service Laws, Training and Best Practices
Cultivating Healthy, Productive Workplaces
Unit 11+12
Future Trends
Technology and AI
Sustainability Practices
Measuring Productivity
Adaptability and Staying Relevant in an Evolving Market