Fall 2026
Hospitality Supervision
Instructor:Watson, Michelle
Email:watsonma@lamarpa.edu
Phone: 409-681-4311
Office Location and Hours: The Press Building, 549 4th Street, Room 106C
Additional Contact Information: Office Hours M-F 1-3
Fundamentals of recruiting, selection, and training of food service and hospitality personnel. Topics include job descriptions, schedules, work improvement, motivation, applicable personnel laws and regulations. Emphasis on leadership development.
Hospitality Employee Management and Supervision: Concepts and Practical Applications
by Kerry L Sommerville
ISBN-978041745228
Textbook Purchasing Statement: A student attending Lamar State College Port Arthur is not under any obligation to purchase a textbook from the college-affiliated bookstore. The same textbook may also be available from an independent retailer, including an online retailer.
Computer Access
None
| •Discuss the role of the supervisor including obligations to owners, customers, and employees; apply management theories and principles to the hospitality environment; identify and discuss principles of communication; develop effective job descriptions, training plans, and evaluation instruments; and relate principles of leadership. |
• Identify concepts, terms, and phrases associated with the culinary arts and hospitality industry.
• Identify and implement sanitation and safety procedures and regulations as required in the
industry.
• Use fundamental cooking and baking techniques as well as advanced cooking skills.
• Identify and use advanced food service management theory, including food and labor cost controls,
labor regulations, tax laws , tip reporting, franchise regulations and product liability laws.
| PART 1: INTRODUCING HOSPITALITY AND LODGING 1. Introducing Hospitality 2. The Hotel Business 3. Rooms Division 4. Hotel Food and Beverage PART 2: BEVERAGES, RESTAURANTS, AND MANAGED SERVICES 5. Beverages 6. The Restaurant Business 7. Restaurant Management 8. Managed Services PART 3: TOURISM, RECREATION, ATTRACTIONS, CLUBS, AND GAMING 9. Tourism 10. Recreation, Attractions, and Clubs 11. Gaming Entertainment PART 4: ASSEMBLIES, EVENTS, AND ATTRACTIONS 12. Meetings, Conventions, and Expositions 13. Special Events PART 5: MANAGERIAL AREAS OF THE HOSPITALITY INDUSTRY 14. Leadership and Management 15. Planning 16. Organizing 17. Communication and Decision Making 18. Control |
Unit 1
Test Chapters 1-5
Unit 2
Assignment
Test Chapters 6-9
Unit 3
Assignment
Test Chapters 10-11
Unit 4
Test Chapters 12-13
Unit 5
Test Chapters 14-15
Friday, December 4th, Noon
90 - 100=A 80 - 89=B 70 - 79=C 60 - 69=D Below 59 = F
Tests 80%
Assignments 20%
This class is online only.
Please complete all assignments on time.
A 10 point penalty will be applied to all late work for every day it's late.
All course work must be turned in by the due date and time of the final exam.
Your grade will be turned in at that time, and no late work can be accepted after that.
Online Only
Be sure to check your campus email and Course Homepage using MyLSCPA campus web portal. You can also access your grades, transcripts, academic advisors, degree progress, and other services through MyLSCPA.
Academic honesty is expected from all students, and dishonesty in any form will not be tolerated. Please consult the LSCPA policies (Academic Dishonesty section in the Student Handbook) for consequences of academic dishonesty.
The Americans with Disabilities Act (ADA) is a federal anti-discrimination statute that provides comprehensive civil rights for persons with disabilities. Among other things, this legislation requires that all students with disabilities be guaranteed a learning environment that provides for reasonable accommodation of their disabilities. If you believe you have a disability requiring an accommodation, please contact the Accessibility Services Coordinator, Room 119, in the Ruby Fuller Building. The phone number is (409) 984-6241.
No food or tobacco products are allowed in the classroom. Only students enrolled in the course are allowed in the classroom, except by special instructor permission. Use of electronic devices is prohibited.
This syllabus is part of LSCPA's efforts to comply with Texas House Bill 2504.
As per Texas law and LSCPA policy, all LSCPA employees, including faculty, are required to report allegations or disclosures of child abuse or neglect to the designated authorities, which may include a local or state law enforcement agency or the Texas Department of Family Protective Services. For more information about mandatory reporting requirements, see LSCPA's Policy and Procedure Manual.
LSCPA is committed to establishing and maintaining an environment that is free from all forms of sex discrimination, including sexual harassment, sexual violence, and other forms of sexual misconduct. All LSCPA employees, including faculty, have the responsibility to report disclosures of sexual misconduct, including sexual harassment, sexual assault (including rape and acquaintance rape), domestic violence, dating violence, relationship violence, or stalking, to LSCPA's Title IX Coordinator, whose role is to coordinate the college's response to sexual misconduct. For more information about Title IX protections, faculty reporting responsibilities, options for confidential reporting, and the resources available for support visit LSCPA's Title IX website.
For more information about the Clery Act and crime reporting, see the Annual Security & Fire Safety Report and the Campus Security website.
If you have a grievance, complaint, or concern about this course that has not been resolved through discussion with the Instructor, please consult the Department Chair.