-Instructor: Sheila Guillot

Email: guillsr@lamarpa.edu

Phone: 409-984-6418

Office Hours: By appointment only

Additional Contact Information: I do not have a physical office or phone on campus. The phone number listed is for the administrative assistant. Please contact me by email.

Systems, procedures, and practices related to organizing and planning office work, supervising employee performance, and exercising leadership skills.

Supervision: Concepts and Skill-building, Samuel Certo, McGraw-Hill Publishing, ISBN: Codeless ISBN for the BMGT 1325-71 Office Management book: 9781265622695

Textbook Purchasing Statement: A student attending Lamar State College Port Arthur is not under any obligation to purchase a textbook from the college-affiliated bookstore. The same textbook may also be available from an independent retailer, including an online retailer.

• Reliable computer
• Student (LSCPA) email account
• Reliable internet access
• Word processing software compatible with Blackboard Ultra

None.

• Identify skills and competencies of an office manager
• Describe different forms of organizations
• Develop processes for office operations

1. Demonstrates professionalism in the administrative workplace environment.

2. Uses appropriate business administration skills.

3. Uses appropriate office software applications.

4. Creates effective business documents by applying ethical communication practices.

5. Evaluates business documents.

• Supervision: Tradition and Contemporary Trends 
• The Supervisor as Leader 
• Groups, Teams, and Powerful Meetings 
• Corporate Social Responsibility, Ethics, and Sustainability 
• Managing Diversity 
• Reaching Goals: Plans and Controls 
• Organizing and Authority 
• Problem Solving, Decision Making, and Creativity 
• Ensuring High Quality and Productivity 
• Communication: Theory and Modern Media 
• Motivating Employees 
• Employee Challenges: Counseling and Discipline 
• Managing Time and Stress 
• Managing Conflict, Change, and Politics 
• Selecting Employees 
• Providing Orientation and Training 
• Appraising Performance

Week 1: Introduction to course; syllabus; Read Chapter 1; Chapter assignments

Week 2: Chapter 1 Quiz; Read Chapters 2 and 3; Chapter assignments

Week 3: Chapter 2 Quiz and Chapter 3 Quiz; Read Chapter 4; Chapter assignments

Week 4: Chapter 4 Quiz; Read Chapter 5 and Chapter 6; Chapter assignments

Week 5: Chapter 5-6 Quizzes; Exam 1 (Ch 1-5)

Week 6: Read Chapters 7-8; Chapter assignments

Week 7: Chapters 7-8 Quizzes; Read Chapters 9-10; Chapter assignments

Week 8: Chapter 9 Quiz; Read Chapter 10; Chapter assignments

 Week 9: Chapters 10 Quiz; Read Chapter 11; Chapter assignments

Week 10: Exam 2 (Chs 6-10); Chapter 11 Quiz; Read Chapter 12; Chapter assignments

Week 11: Chapter 12 Quiz; Read Chapter 13; Chapter assignments

Week 12: Chapter 13 Quiz; Read Chapters 14-15; Chapter assignments

Week 13: Chapters 14-15 Quizzes; Read Chapter 16; Chapter assignments

Week 14: Chapter 16 Quiz; Campus closed Wednesday-Friday for Thanksgiving holiday

Week 14: Exam 3 (Chs. 11-15); Read Chapter 17; Chapter assignments

Week 15: Chapter 17 Quiz; Review for final exam

Week 16: Final Exam (Comprehensive)

December 4, 2026, 5 p.m. to December 8, 2026, 1 p.m.

A = 90-100

B = 80-89

C = 70-79

D = 60-69

F = 59 or below

Exams/Final: 50%

Quizzes 25%

Assignments 25%

• Use your LSCPA email to communicate with me by email or call the department office number 409-984-6418.

• Assignments will be given each week. The assignments will open at 8 a.m. each Monday morning and will be due by 10 a.m. the following Monday morning. This is subject to change.

• LATE WORK is ONLY accepted at instructor discretion. All assignments and exams are expected to be completed on time. Homework and Connect assignments are open for a sufficient period of time.  

• Make-up assignments and examinations will only be provided on a case-by-case basis with proper documentation to support the student’s inability to complete the assignment/quiz/exam within the due date given.

• Exams are open for 3 days and must be completed in that timeframe. If you miss an exam, your lowest exam grade will count twice. If you miss more than one exam, those exams will be given a grade of zero.

• There will be a final exam. All students must take the final exam on the scheduled date and time, and failure to do so will result in a “0” on the final exam.

• EXTRA CREDIT OPPORTUNITIES—Periodically during the course, a SMARTBOOK assignment will be given. This assignment will be considered extra credit. There will not be any extensions given on Smartbook assignments. 

• Every student MUST have a copy of the required textbook by the end of the second week of class. The student will still be responsible for any assignments given.

• No email work is accepted; unless requested by instructor. You must submit your assignments in Blackboard.

• Students are responsible for completing all assigned reading and video viewings.

• Academic dishonesty will result in a zero on any assignment (first offense); a second incidence of academic dishonesty will result in failure of the class.

• Artificial Intelligence (AI) is a tool that, like any other, can be used ethically or unethically in academic coursework. The use of AI in this course is subject to the guidelines set by the instructor. Students are responsible for adhering to these guidelines, and failure to disclose AI use in assignments and homework where restricted may constitute a violation of LSCPA’s Academic Honesty Policy. In this course:

o AI use is not permitted for this course (unless expressly permitted by instructor.

o If AI is permitted for an assignment or homework, students must document their use of AI in their work.

• Software Requirements: If you are in a course that is using specific software, you MUST have the software available to you either on your home computer or you must use the open lab provided in the Gates Library.

• Reliable Internet access is required for all online courses and many traditional courses. Computer failure and lack of internet access are not acceptable excuses for missed assignments, projects, quizzes, or exams.

• DO NOT wait until the last minute to complete class work or exams.

• E-Mail/Voice Mail Etiquette: Students must use appropriate e-mail etiquette when corresponding with instructor; for example, complete sentences and a full subject line with your name/course name. 

• Research has shown a cause-and-effect relationship between attendance and college success. With this factor in mind, the instructor monitors student course activity weekly.

• Students are expected to login to Blackboard, check email and announcements a minimum of 2 times per week - even if they think all work is complete.

• Class participation is required (and has a direct impact on your course average). It is important to be active within the course, not just login and click around on Blackboard. Additional (new) assignments may be added during the week if instructor feels it is necessary. The instructor may use attendance (activity within the course) as a weekly participation grade.

• It is responsibility of the student to contact their instructors by email regarding their absence. An absence from the course does not allow students to have extensions on coursework or due dates. 

SUCCESS IN THE COURSE

This course requires critical thinking skills and an understanding of the topics to be successful. You are expected to be able to understand the concepts presented. To understand the material and the theory behind the concept, successful students should be the following consistently.

1. Print or download notes provided in the weekly Modules in Blackboard.

2. Watch the chapter videos and/or PowerPoint notes.

3. Read the e-text and take your own notes.

4. Complete homework and assignments.

5. Study and prepare for exams.

MYLSCPA USERNAME & PASSWORD ISSUES:

Call Kenneth Lisby @ (409) 984-6150

BLACKBOARD HELP AVAILABLE 24/7: If you’re having Blackboard issues, contact the 24/7 Blackboard Support Desk at (936) 496-5379 or bbhelp@lamarpa.edu.

THIS COURSE WAS DESIGNED TO COMPLETE ON A LAPTOP OR DESKTOP COMPUTER.

Students consistently overlook vital information and assignments when trying to use a mobile device.

Students may use the computers in the LSCPA computer lab if needed. They will need to see your student ID. LSCPA also has a laptop loan program available to students who need to borrow a computer for the semester. 

METHODS OF PRESENTATION:

Several methods of presentation may be used and may include any of the following:

• Lecture (through PowerPoint slides, interactive notes, video, or audio sources)

• Computer Assisted Learning (blackboard, publisher websites, etc.)

• Lab Exercises, Discussion Boards, etc.

• Internet

LAPTOP LOAN PROGRAM:

LSCPA has a laptop loan program available on a first come, first served basis. Fill out the online application on the LSCPA website. Search "Laptop loan program" in the search bar.

SOFTWARE REQUIREMENTS:

The student is required to have all required course materials including but not limited to any software, e-books, key codes, etc. needed for class to complete required readings, work, etc.

Reliable Internet access is required for all online courses. Students may use the LSCPA open computer lab provided.

COMPUTER FAILURE AND LACK OF INTERNET ACCESS ARE NOT ACCEPTABLE EXCUSES FOR MISSED ASSIGNMENTS, PROJECTS, QUIZZES, EXAMS, ETC.

Students may use the computer lab on LSCPA campus if they do not have reliable internet access.

DROP/WITHDRAWAL POLICY

* If a student decides to drop/withdraw, the student should also verify that the drop/withdrawal is submitted before the final withdrawal date.

* It is the responsibility of each student to ensure that their name is removed from the roll should they decide to drop/withdraw from the class.

* The student is strongly encouraged to retain their copy of the drop/withdrawal form for their records.

* The student is required to turn in any books, equipment or items that belong to the department. Failure to do so may compromise their standing with LSCPA.

* State law permits students to withdraw from no more than 6 courses during their entire undergraduate career at Texas public colleges or universities. With certain exceptions, all course withdrawals automatically count towards this limit. Details regarding this policy can be found in the LSCPA college catalog. Students may drop/withdraw on or before the last day to drop/withdraw WITHOUT penalty, and it will not count towards the 6 drops. Drop/withdrawals after that date will count towards the 6 allowed drops. (See important dates.)

E-Mail/Voice Mail Etiquette:

* Students must use appropriate e-mail etiquette when corresponding with instructor; for example, complete sentences and a full subject line with your name/course name/section number.

* Voice mail messages should be clearly spoken identifying student's name, course, and a return phone number.

DRESS FOR SUCCESS (FOR FACE-TO-FACE CLASSES):

As future professionals, it is important to utilize this time to practice dressing appropriately. Learning to dress for success may set the stage for your greatest achievements. Keeping this in mind, remember to dress appropriately when coming to class. Students may wear clothing to express their individuality, but they should dress in a way expressing respect for the situation and those around them. One's attire and grooming habits should not be off-putting to your environment or those in the surrounding area. Your look may change depending on the circumstances. 

The following attire should not be worn to class: Clothing that exposes intimate parts of the body, only underclothing without outerwear (such as sports bras or men's boxers), sleepwear such as pajamas, robes, and house slippers, clothing that is too tight or too loose, clothing with inappropriate logos or text, etc. 

*Exceptions and/or changes may be made to information in this syllabus at the instructor's discretion.

Be sure to check your campus email and Course Homepage using MyLSCPA campus web portal. You can also access your grades, transcripts, academic advisors, degree progress, and other services through MyLSCPA.

Academic honesty is expected from all students, and dishonesty in any form will not be tolerated. Please consult the LSCPA policies (Academic Dishonesty section in the Student Handbook) for consequences of academic dishonesty.

The Americans with Disabilities Act (ADA) is a federal anti-discrimination statute that provides comprehensive civil rights for persons with disabilities. Among other things, this legislation requires that all students with disabilities be guaranteed a learning environment that provides for reasonable accommodation of their disabilities. If you believe you have a disability requiring an accommodation, please contact the Accessibility Services Coordinator, Room 119, in the Ruby Fuller Building. The phone number is (409) 984-6241.

No food or tobacco products are allowed in the classroom. Only students enrolled in the course are allowed in the classroom, except by special instructor permission. Use of electronic devices is prohibited.

This syllabus is part of LSCPA's efforts to comply with Texas House Bill 2504.

As per Texas law and LSCPA policy, all LSCPA employees, including faculty, are required to report allegations or disclosures of child abuse or neglect to the designated authorities, which may include a local or state law enforcement agency or the Texas Department of Family Protective Services. For more information about mandatory reporting requirements, see LSCPA's Policy and Procedure Manual.

LSCPA is committed to establishing and maintaining an environment that is free from all forms of sex discrimination, including sexual harassment, sexual violence, and other forms of sexual misconduct. All LSCPA employees, including faculty, have the responsibility to report disclosures of sexual misconduct, including sexual harassment, sexual assault (including rape and acquaintance rape), domestic violence, dating violence, relationship violence, or stalking, to LSCPA's Title IX Coordinator, whose role is to coordinate the college's response to sexual misconduct. For more information about Title IX protections, faculty reporting responsibilities, options for confidential reporting, and the resources available for support visit LSCPA's Title IX website.

For more information about the Clery Act and crime reporting, see the Annual Security & Fire Safety Report and the Campus Security website.

If you have a grievance, complaint, or concern about this course that has not been resolved through discussion with the Instructor, please consult the Department Chair.